We have a 21-day return policy, which means you have 21 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at [email protected].

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Returns Details

  • Returns/exchanges must be received within 21 days of receipt. (see ineligible items below)
  • Returns are typically processed within 5-7 business days after we receive them.
  • Customer is responsible for return shipping.

Please Inspect Your Merchandise Upon Arrival!

Damages/Defects: Please inspect all items for damage or defect and notify us at [email protected] of any damage or defect within 5 days of receipt. Please include pictures of the flaw so we can see the damage and work with our manufacturer, shippers and our team to improve. If available, a replacement will be shipped to you at no charge.

Returnable Items: Items may be returned if they are not listed as non-returnable below and must have any tags attached, be unwashed, unworn and free of any odors, stains or pet hair.

Non-Returnable Items:

  • All discounted items from:
  • Final Sale
  • $10 Tuesday
  • Monday Markdowns
  • Steals/Deals
  • Black Friday
  • Doorbusters
  • Cyber Monday
  • Discount Codes that are 30% or More

Cancelled Orders

Cancelling an order prior to shipping will incur a 5% or $5 charge, whichever is greater, to cover the fees associated with the original purchase + refund. We realize that you may have second thoughts on sizing or colors after you complete a purchase. Rather than placing a new order and asking us to cancel the order that you want to change, the first option is to allow us to change the size or color of an item by emailing us at [email protected] and allow us to make that change for you. This is our preferred method as we do not have to charge any fees when we edit a completed order.

Excessive Returns/Cancellations

We will accept the return or cancellation of five (5) items in any month under our standard policies as outlined. That is up to 60 items returned and/or cancelled in a year. If a customer returns or cancels more than 5 items in a month, the return(s) will be eligible for STORE CREDIT ONLY and a restocking fee that is the greater of $10.00 (ten dollars) per item or 20% (twenty percent) of each item’s purchase price will be charged for each item returned, exchanged or cancelled in excess of 5 items in a month. This restocking fee will apply for all returns and cancellations until the customer completes a subsequent month with 5 or fewer returns and cancellations.

For any questions, please contact us at [email protected].